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Careers

 

Careers

Do you share our passion for the good life? Come join us!

Please select from the departments on the left for open positions.

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Production Operator

Domaine Chandon Job Fair is on Thursday, March 26 from 10am to noon and 2pm to 6pm. Bring your resume and come to meet hiring managers!Job Title: Production OperatorMaintain a superior quality of wines by performing a variety of routine bottling and cleaning procedures as well as special projects, such as hand labeling, special packaging and other non-standard packaging.Production: (80%)• Ensures the automatic loader (Champengal) is functioning correctly and bottles are loaded and proceeding through the line efficiently, must keep records of bins coming in with correct cuvee for the day. • Filler/Corker/Wire Hood/Tumbler/Washer/Foil Station: Responsible for stocking supplies and watching for low fills or abnormalities with the operation of each piece of equipment. Must check dosage; keep records of bottles used to fill filler or other bottles such as dumps and/or losses for the day. May be required to assist in dumping and washing of caps at the disgorger.• Labeler Station: Responsible for label changes and inspection of labels as they move through the line. Operator will manually fix labels on bottles as needed. Keep records of label counts and downtime on a daily basis. Ensure quality standards.• Case Erector/Packer/Case Sealer Station: Responsible for ensuring equipment is functioning correctly and manual placement of inserts into box. Verify cases are loaded with appropriate number of bottles as well as inspect for quality assurance, may add neckers or promotional material or close gift boxes as necessary. Verify all boxes have inserts, and must ensure erector is full at all times and glue sealer has plenty of glue.• Palletizer Station: Ensure equipment is properly functioning, shrink wrap pallets, tag pallets with appropriate paperwork and then forklift to the loading dock. Must lift cases when needed to fix machine in safe manner.• Glass Depalletizer Station: Responsible for cutting open pallets of shrunk wrapped glass and unload glass onto conveyor. At this station also responsible for keeping supplies stocked and may be required to hand pack. Must keep accurate count of glass coming in.Organizing: (10%)• Keep work area clean and organized.• Follow all safety procedures in operation of equipment and daily operations.• Works with other departments to help where needed which include but are not limited to: Maintenance, Cellar, Warehouse, Sanitation and Janitorial with flexible schedule changes as directed by Management.• Conduct inventory counting of dry goods, surlatte, surpoint and unfinished product during daily, monthly or quarterly inventories.QualificationsEducation: High school diploma or GED requiredLanguage: English requiredProfessional experience & know how:Minimum 3 years winery production experience. Knowledge of safe production practices, including safety of equipment and following procedures. Ability to drive a forklift and become forklift certified. Technical skills:Ability to understand and perform basic math. Ability to understand and perform basic measurements. Ability to communicate effectively both verbally and in writing.Company Description:Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH – Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.To apply, please email us your resume and cover letter to jobs@chandon.com or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599Chandon is an Equal Opportunity Employer

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On-Call Retail Associate

The On-Call Retail Associate is responsible for communicating the uniqueness of Domaine Chandon through a consistent Brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.Main Responsibilities

1. Provide a High-Quality Visitor Experience (50%)

- Welcome all guests immediately upon entering the Visitor Center with a genuine, courteous, professional tone and manner which reflects the Chandon Savvy World Class message.

- Explain and direct in detail all information pertaining to our tours, tastings, restaurant and events.

- Inform guests about Club Chandon's benefits and rewards.

- Assist guests with questions about wine and merchandise while using excellent up selling techniques.

- Keep Retail Deptartment clean, organized and fully stocked at all times.

- Efficiently ring guest sales on POS system.

- Efficiently process shipping orders

- Required to participate in the set up, execution, and/or breakdown of events at DCC.

2. Product Sales / Efficient, Productive and Positive Work Ethic (50%)

- Sell merchandise and wine to guests, up-selling at all times.

- Use up-selling techniques to meet monthly incentive goals.

- Display proficiency as a cashier using AMS point of sale.

- Take phone and shipping orders.

- Sell Club Chandon wine club memberships, striving to improve personal as well as team sign-up performance.

- Achieve and exceed Club Chandon acquisition goal on both team and personal levels.

- Handle currency accurately and securely.

- Balance and close out cash drawers and registers accurately

- Participate in month-end and quarter-end inventory.

- Check in, ticket, fold, arrange, and display new merchandise to promote sales.

- Clean shelves, counters, tables with daily dusting and organizing.

- Maintain merchandise on-floor stock levels throughout the day.

- Examine merchandise to ensure that it's correctly priced, displayed and functioning.

- Follow daily schedules, duties and policies with diligence and efficiency.

- Maintain a team oriented and positive attitude at all times. QualificationsEducation : High School DiplomaLanguages : Fluent in English language, second language helpful in communication with visiting public, but not required.Professional experience & know how :

- Two years retail sales and wine related experience.

- One to two years computerized register experience.

- Strong communication skills with visiting groups of all sizes.

- Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.

- Skill in actively looking for ways to help people.

- Knowledge of principles and methods for showing, promoting, selling products or services.

- Knowledge of principles and processes for providing customer service.

- Knowledge of Napa Valley wine and food.

- Ability to work as a team player.

- Is a self-starter and asks what can be done, doesn't wait to be told.

- Ability to speak clearly so others can understand you.

- Ability to add, subtract, multiply, and divide quickly and accurately.

- Ability to see details at close range, within a few feet of observer.

- Ability to stand on your feet for a full shift.

- Work indoors and outdoors with the public.

Technical & management skills:

- Strong computer and phone skills.

- Microsoft Office, AMS, multi-line phone system.

- Ability to multi-task with accuracy and urgency.

- Assesses situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.

- Makes decisions based on need of business and customer satisfaction and elevates to management as needed.

Company Description:Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moet Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing. To apply, please email us your resume including your salary history or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599Chandon is an Equal Opportunity Employer

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On Call Chandon Ambassador

Domaine Chandon is seeking a On Call Chandon Ambassador (start date: April 2015)

Reporting to the Visitor Center Manager, the Domaine Chandon Ambassador to communicate the uniqueness of Domaine Chandon and Newton Vineyard, through a consistent and impactful Brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.

The Domaine Chandon Ambassador will be responsible to:

Create a High-Quality Visitor Experience:  (60%)

• Represent our wines and Brand in a friendly, professional manner both at the winery and in the market.

• Perform wine service and tastings for all visitors including wine trade and VIP's, in a Brand-consistent manner.

• Facilitate scripted tour, adding consistent quality to delivery and accuracy of message.

• Safely escort tours through tour route, adjusting to the needs of the winery.

• Consistently discuss benefits of food with wine, up selling and recommending food purchase in the Salon as well as reservations at étoile restaurant.

• Suggest multiple-bottle purchases, in addition to adding-on merchandise to each sale.

• Convey all levels of club benefits to all visitors with clarity and sincerity.

• Meet monthly club acquisition goals, consistently striving to improve personal sign-up performance.

 

Efficient Service and Staff Support:  (40%)

• Operate point-of-sale system with accuracy in sales, shipping, and inventory management.

• Follow assigned Set up and Break down schedules in tasting rooms

• Re-stock wine, glassware and operational supplies as needed

• Maintain clean and well-stocked Tasting Room.

• Participate in set up and clean up of tours and tastings

• Stock wine and merchandise, daily. Keep accurate daily wine inventories, including breakage.

• Participate in monthly inventories

• Communicate with VC management and Promotions Coordinator weekly regarding supply and wine ordering

• Wash and dry glassware and food service utensils, according to health-code standards.

• Execute 100% accuracy cash reconciliation and deposit delivery to bank.

• Required to participate in a lead capacity at DCC events.

Qualifications:

Education :

• High School Diploma                               Languages :

• Fluent in English language, second language helpful in communication with visiting public.

Professional experience & know how: 

• At least 4 years experience in wine education / hospitality industry. 

• Public-speaking and facilitation to large groups. Communicate through active-listening skills and gather accurate insights to human behavior.  

Technical & management skills:

• Completes multiple tasks with accuracy and urgency.  Assesses situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.  Able to process point-of-sale functions and comprehends mathematics to complete customer transactions.  Leads others, by example and makes decisions based on the need of the business.

Personal & interpersonal skills:

• Works efficiently and follows company standards, with or without immediate supervision. Possesses knowledge of principles and processes for providing exceptional visitor experiences. Possess understanding of wine marketing and sales. Continues to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity.          

Company Description:

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moet Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

To apply, please email us your resume including your salary history in the cover letter at jobs @ chandon.com or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599

Chandon is an Equal Opportunity Employer

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Cellar Worker II

Domaine Chandon job fair is on Thursday, March 26 from 10am to noon and 2pm to 6pm. Bring your resume and come to meet hiring managers!Domaine Chandon is seeking for a Cellar Worker II.The Cellar Worker II performs intermediate to advanced cellar operations with limited supervision in order to create premium wines.Cellar Processes: (90%)• With limited supervision, perform and direct routine operation of pumps and filters to rack, transfer, and clarify juice and wine.• Under limited supervision operate all complex cellar equipment, including: membrane and pad filters, heat exchanger, centrifuge, and DE Pressure Filter.• Responsible for sanitation in all areas of cellar operations including tanks and other equipment.• Able to follow and complete work order instructions in detail.• Perform all barrel procedures including receiving, prepping, filling, topping, cleaning/sanitation, and inventory.• Gauge bulk inventory and transfer information to the work order.• Measure, weigh and add chemical additions to wine.• Collect wine samples for tasting or lab analysis.• Set both manual and automatic tank temperature control.• Conduct routine inventory counts of dry goods and wine.• Safely operate forklift and handcarts.• Operate presses and crushers.• Handle shipping and receiving of wine tankers and grape deliveries.• Maintain yeast and malo-lactic cultures to ensure viability.• Perform equipment maintenance such as hose repair.Team Support: (10%)• General support for laboratory.• Support for Operations department as needed.• Train and direct less skilled workers.• Review completed work orders for accuracy.Qualifications:Education : High school diploma or GED required. Languages : English, Spanish a plusProfessional experience & know how:• Minimum 2 years winery cellar experience.• Knowledge of safe cellar practices, including safe handling of chemicals.• Knowledge of winery cellar operating procedures.• Ability to be trained in confined space entry process and procedures.• Ability to drive a forklift and become forklift certified.Technical & management skills:• Ability to understand and perform basic math.• Ability to understand and perform basic measurements.• Ability to train and direct less skilled workers, including seasonal labor.Personal & interpersonal skills: Ability to communicate effectively both verbally and in writing.Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.To apply, please send your resume with salary history to jobs@ chandon.com or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599Chandon is an Equal Opportunity Employer

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