Visitor Center Manager

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moët & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH – Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

Domaine Chandon is currently seeking a Visitor Center Manager to create a world-class visitor experience at Domaine Chandon and Newton Vineyard in order to drive the messaging, innovation and renovation of the Domaine Chandon and Newton brands.

Domaine Chandon’s Visitor Center Manager will be responsible to:

• Drive Selling Behaviors and Customer Service Priorities
• Cost Center & Inventory Management
• Manage Operational Duties and Communication Processes
• Employee Management
• Financial Management

Education: Undergraduate degree is strongly preferred or applicable experience.

Languages: English required. Second language helpful in communication with visiting public, but not required.

Professional experience & know-how:

2-5 years experience in hospitality management

Experience managing a large staff with varied levels of experience and maturity

Strong understanding of managerial finance

Some knowledge of wine and luxury goods is required although previous experience in winery hospitality is not a pre-requisite

Strong understanding of consumer trends and behaviors is required

Technical & management skills:

Effective at building teams

Ability to motivate others

Ability to manage vision and purpose

Ability to set and deliver against priorities

Ability to deliver results with limited resources

Ability to deal with ambiguity

Ability to work with and understand multiple POS systems across the business

Personal & interpersonal skills:

Strong team player

Excellent communication skills within and outside of the organization

Please forward your resume with salary expectations to: jobs@chandon.com

Chandon is an Equal Opportunity Employer.