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étoile Wines
Seasonal and On Call Positions at etoile

Seasonal and On Call Positions at etoile Restaurant

The etoile Restaurant at Domaine Chandon is currently seeking:

- Seasonal Back Waiters, Runners, Expeditors Line Cooks

- On Call Front Waiters, Back Waiters and Host/esses

Education:

- High School diploma or equivalent required.

Languages:

- Fluent English Required. Bilingual Spanish/French a plus.

Professional Experience and Know How:

- Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

- Required to participate in regularly scheduled educational sessions given by the restaurant. Must show interest in furthering knowledge of wine and culinary industry

Technical Skills:

- Ability to work indoor and outdoor with varying degree of temperature is required.

- Must be able to multi-task in a fast paced restaurant environment while performing at fine dining industry level standards.

- Environment requires extensive public interaction among internal and external contacts.

- Environment also requires flexibility to accommodate all guests with an equal quality of service. Goal is to provide extraordinary experience for all patrons regardless of race, creed, color, national origin, gender, sexual orientation, physical or mental disability, age, or legally protected status.

 

Company Description:

etoile, the Michelin-starred restaurant at Domaine Chandon is one of Napa Valley's most celebrated destinations and the only fine dining restaurant located in a winery. An extraordinary setting, innovative cuisine, and seamless service combine to create the ultimate food and wine experience

 

To apply, please email us your resume including your salary history or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599

 

Chandon is an Equal Opportunity Employer

 
Seasonal Dishwasher

Job Title: Seasonal Dishwasher

etoile, the Michelin-starred restaurant at Domaine Chandon is one of Napa Valley’s most celebrated destinations and the only fine dining restaurant located in a winery. An extraordinary setting, innovative cuisine, and seamless service combine to create the ultimate food and wine experience.

The etoile Restaurant is currently seeking a Seasonal Dishwasher.

Main Responsibilities

Sanitation:  (50%)
• Responsible for using proper steps to attain sanitation
• Washing all cooking and eating utensils
• Comply with scheduled kitchen sanitation and ensure all standards and practices are met

Culinary: (50%)
• When necessary, prepares food for dining room guests and staff, following recipe or Sous-Chef / Chef’s ingredient instructions.
• Prepares and cooks food properly and in a timely fashion
• Train other prep cooks and dishwashers when necessary
• Perform other tasks as assigned by Sous-Chef or Chef
• Assists with pantry area as necessary

Qualifications
Education: High School diploma or GED a plus

Languages: English, Spanish a plus.

Professional Experience and Essential Requirements:
Dishwashing experience is helpful, but not required

Technical Skills:
• Basic knowledge of food products and cooking techniques (i.e. knifes skills, sauté, proper cooking temperature..)
• Ability to work with limited supervision, to multi task in a fast paced restaurant environment.

To apply, please come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599 or email us at jobs@chandon.com
Chandon is an Equal Opportunity Employer

 
Seasonal Retail Associate
The Seasonal Retail Associate is responsible to communicate the uniqueness of Domaine Chandon through a consistent Brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.


Availability from May to October - Part-time: Saturday - Sunday

Main Responsibilities
Provide a High Quality Visitor Experience
Product Sales / Efficient, Productive and Positive Work Ethic

Qualifications

Education : High School Diploma

Languages : Fluent in English language, second language helpful in communication with visiting public, but not required.

Professional experience & know how :
- Two years retail sales and wine related experience.
- One to two years computerized register experience.
- Strong communication skills with visiting groups of all sizes.
- Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.
- Skill in actively looking for ways to help people.
- Knowledge of principles and methods for showing, promoting, selling products or services.
- Knowledge of principles and processes for providing customer service.
- Knowledge of Napa Valley wine and food.
- Ability to work as a team player.
- Is a self-starter and asks what can be done, doesn’t wait to be told.
- Ability to speak clearly so others can understand you.
- Ability to add, subtract, multiply, and divide quickly and accurately.
- Ability to see details at close range, within a few feet of observer.
- Ability to stand on your feet for a full shift.
- Work indoors and outdoors with the public.

Technical & management skills:
- Strong computer and phone skills.
- Microsoft Office, AMS, multi-line phone system.
- Ability to multi-task with accuracy and urgency.
- Assesses situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.
- Makes decisions based on need of business and customer satisfaction and elevates to management as needed.

Company Description:
Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH – Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

To apply, please email us your resume including your salary history in the cover letter at jobs@chandon.com or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599
Chandon is an Equal Opportunity Employer
 
On Call Positions in Visitor Center

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

We are currently hiring for the following on-call positions in our Visitor Center:

Chandon Host

Chandon Associate

Chandon Ambassadors, Hosts and Associates are responsible for communicating the uniqueness of Domaine Chandon through a consistent and impactful Brand message, while exhibiting excellence in customer service, in order to create a world class experience for every guest.

Please apply in person Monday-Friday from 8am-5pm at Domaine Chandon Reception, 1 California Drive, Yountville, CA 94599,

www.chandon.com

Domaine Chandon is an Equal Opportunity Employer

 
Seasonal - Chandon Host
Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moet Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

The Seasonal Chandon Host is responsible for communicating the uniqueness of Domaine Chandon through a consistent and impactful Brand message, while exhibiting excellence in customer service, in order to create a world class experience for every guest.

Create a High-Quality Visitor Experience: (60%)
• Represent our wines and brand in a friendly and professional manner.
• Perform wine service, food service, tastings, and wine education in a brand consistent manner.
• Consistently discuss food and wine pairings, highlighting Chandon food and wine benefits.
• Promote etoile Restaurant, winemaker dinners, and other restaurant events; refer all guests to etoile for lunch and dinner.
• Convey Club Chandon benefits to all visitors with clarity and sincerity.
• Sell Club Chandon wine club memberships, striving to improve personal as well as team sign-up performance.
• Achieve and exceed Club Chandon acquisition goals on both team and personal levels.
• Attend all bi-weekly VC meetings in order to stay updated with goals, new releases, new programs, and all other educational materials.
• Read daily communication log for updates and announcements
• Maintain a positive "can do" attitude at all times, supporting all members of the team in various situations.
• Required to participate in the planning, set up, execution, and/or break down of DCC events.

Efficient Service Support: (30%)
• Operate point-of-sale system with accuracy through completing all transactions, providing correct change, and accurately ringing credit transactions.
• Maintain clean and well-stocked Tasting Bar, during prep, throughout service and close-down.
• Keep ALL tables clear of glassware and service ware, wiped clean for visiting guests.
• Stock wine and keep accurate daily inventories.
• Assist in set up and break down of public, private, and group tours.

Set-up and Close-down: (10%)
• Follow opening checklist, ensuring that all tasks are completed in a timely manner and the Tasting Salon is fully cleaned, stocked, and ready for guests by opening time.
• Initiate closing tasks and follow closing checklist ensuring that all closing tasks are performed, and the Tasting Salon is clean, stocked and ready for the opening staff.

Education : High School Diploma

Languages :
Fluent in English language, second language helpful in communication with visiting public.

Professional experience & know how:
At least 2 years in wine education/hospitality industry.
Communicate through active listening skills and gather accurate insights to human behavior.

Technical & management skills:
Complete multiple tasks with accuracy and urgency.
Assesses situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.
Able to process point-of-sale functions and comprehends mathematics to complete customer transactions.
Leads others, by example and makes decisions based on the needs of the business.

Personal & interpersonal skills:
Works efficiently and follows company standards, with or without immediate supervision.
Possesses knowledge of principles and processes for providing exceptional visitor experiences.
Continues to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity.

To apply, please e-mail your resume including your salary history in the cover letter or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599and fill out an application.

Chandon is an Equal Opportunity Employer
 
Viticulturist

Domaine Chandon is currently seeking a Viticulturist to be responsible for providing in-house viticultural services using available intellectual, technical, physical and natural resources to grow exceptional quality grapes consistent with needs of the wine portfolio and grape supply in order to achieve the goals of the Business.


Domaine Chandon's Viticulturist will be responsible to:



Assist the Winegrowing Team in delivering the highest quality wine-grapes at optimized cost through the following: 80%

• Assist Director of Winegrowing with developing annual vineyard management plans for Contract Management Companies, includingOversight of the Contract Management's logistical planning/implementation/follow-up program for cultural operations throughout the yearand . coordinating and attending monthly contract management company meetings to ensure quality and financial standards are met.

• Assist with providing input to the annual budget process.

• Monitor pests and diseases in Domaine Chandon & Newton Estate vineyards (henceforth DCC & NWT), provide a weekly status report to the Vineyard Operations management, and recommend IPM strategies when action is needed. Utilize Walsh Vineyards Management Database information systems for data collection, transfer and reporting.

• Regarding DCC & NV, maintain updated block maps. Provide info regarding pest status and fruit quality to Director of Winegrowing & Winemakers as needed.

• Maintain grape maturity assessment program in DCC & NV NWT estate vineyards including the management of temporary sampling technicians.

• Assist with DCC & NV NWT outside grower contracts when requested.

• Coordinate and report on pest and disease related problems, including Powdery Mildew, Eutypa, Pierce's Disease, Vine Mealybug, European Grape Moth, Light Brown Apple Moth and recommend bio & chemical control. Collect & review pesticide use reports prior to harvest.

• Coordinate & manage the collection of estate vineyard data including pruning weights, crop weights, tissue and soil sampling, phenology, NDVI, cultural practices, and crop estimation for DCC & NWT estate vineyards (and grower vineyards when requested).

• Responsible for developing all research and technical experiments for DCC & NWT estate vineyards.

• Coordinate annual technical vineyard mapping involving EVI (Enhanced Vegetative Index), Anthocyanin, Chlorophyll and Nitrogen for DCC & NWT estate vineyards.

• Provide Bud break, post-Set and Veraison crop estimates to the Director of Winegrowing as well as outsourced Contract Vineyard Management.

 

Drive the Sustainable Farming Plan within the group while maintaining focus on quality at optimized cost:20%

• Assist with the incorporation of GIS-based data systems into the Vineyard Database.


• Assist in vineyard developmental planning and budget tracking management.


• Manage irrigation programs for vineyard operations, including scheduling, water status monitoring, county recycled water, and CIMIS/Adcon weather data. Communicate data with Contract Vineyard Management.


• Oversee weed control program --- Provide recommendations to Contract Management regarding coordinating mechanical and chemical control, timing, rates and formulations. Review pesticide use reporting.


• Oversee fertility programs and review with Director of Winegrowing and Contract Vineyard Management. Includes tissue/soil analysis, timing, formulation, rates, as well as budgeting and costs.


• Oversee and advise on vertebrate pest problems and their treatments focusing on sustainability and non-chemical controls.


• Oversee and advise cover crop program, assisting with selection, planting and purchasing recommendations of materials, and field trials.


• Maintain vineyard experiments, design new investigations, collect pertinent data, and provide a conclusive write-up on the results.

 
• Maintain vineyard block historical databases.


• Assist in the pre-harvest review of pesticide usage records for contracted grapes purchased by DCC & NWT.


• Cooperate with educational and industry professionals on research projects and participate in industry work groups and committees.


• Attend viticultural seminars/workshops and report updates to Vineyard Operations management.


• Assist with the oversight of vineyard and landscaping safety programs.

 


Education: Bachelor of Science degree in Viticulture or related sciences.


Languages: English, Spanish preferred but not required.


Professional experience & know how:

 • 3 - 5 years of general viticulture experience.


• Experience and knowledge with high end, luxury & quality winegrowing.


• Experience and knowledge with Napa Valley hillside terroir preferred.


• Knowledge/experience with Pest identification/monitoring, Irrigation Water Management and Vine Nutrition beneficial.


• Computer skills including database management, spreadsheets, word processing, Internet necessary (Microsoft Office Suite and Lotus)



Technical & management skills:

• PCA & PAL licenses preferred but not required.

• Valid CA drivers license with a clean record necessary.



Personal & interpersonal skills:

• Good organizational skills

• Effective communication skills.resulting in achieved objectives & enhanced relationships with others

• Dealing with ambiguity, including adaptability, given diverse styles of business partners reactivity,

• Ability to work well within a team environment and collaborate effectively with multiple customers/partners

• Customer focused, with an ability to meet simultaneous service level demands both internal and external

• Must be willing to work a flexible schedule with extended hours, especially during harvest.

• Ability to perform duties and responsibilities in a manner consistent with the company's value of exhibiting the highest quality standards in all endeavors.

Company Description:

 
Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH â€" Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.


To apply, please email us your resume including your salary history in the cover letter at jobs@ chandon.com or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599


Domaine Chandon is an Equal Opportunity Employer

 
Harvest Cellar Worker

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH – Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

Join us for the 2013 Harvest and gain valuable hands-on experience from one of California’s premier sparkling wineries.

Position Description:

 Handle grape/juice deliveries.

  • Operate presses and crushers.
  • Drive forklift
  • Perform routine operation of pumps and filters to rack, transfer, and clarify juice and wine.
  • Perform chemical additions to juice and wine.
  • Perform direct inoculation of yeast to juice.
  • Set both manual and automatic tank temperature controls.
  • Perform routine barrel work:  S02 adds, topping, stirring, racking, and filling.
  • Collect wine/juice samples and general support for the laboratory.
  • Exposure to complex cellar equipment:  Cross flow, STARS.

Qualifications

Education: High school diploma or GED required.

Languages: English required

Professional experience & know how:

-    Minimum 1 year winery cellar experience.

-    Knowledge or ability to learn safe cellar practices, including safe handling of chemicals

-    Knowledge of winery cellar operating procedures

-    Ability to be trained in confined space entry process and procedures

-    Ability to drive a forklift and become forklift certified.

Technical & management skills:

-    Ability to understand and perform basic math.

-    Ability to understand and perform basic measurements.

Personal & interpersonal skills: Ability to communicate effectively both verbally and in writing.

To apply, please come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599 or email us at jobs@chandon.com

Domaine Chandon is an Equal Opportunity Employer