Thank you for joining Domaine Chandon’s Wine Club Community. The following sets forth the benefits, terms and conditions of your membership. Please save this for your records.

You have agreed to join Club Chandon (“Wine Club”), and have agreed to the following Automatic Renewal Terms as part of your membership:

AUTOMATIC RENEWAL TERMS

You have agreed to purchase two (2) Club Chandon wine releases and to purchase and be automatically charged for all future releases until you cancel, subject to the Minimum Purchase Obligation and Cancellation Policy described below.

Releases occur four times per year, in April, June, October, and December. When a release occurs, your credit card or debit card will automatically be charged the price of the release, plus applicable shipping and taxes, and the wine will be shipped to you.  (See “Winery Pick-Up Policy” below for terms relating to the pick-up of wines in lieu of shipment.) 

As a member of Club Chandon at Domaine Chandon (“Chandon”) you will receive wine shipments four times per year (each a “Club Shipment”) in April, June, October, and December (each a “Shipment Month”), subject to availability. Club Shipments are four (4) and (6) bottles of Chandon’s most recent release of sparkling wine or sparkling & still wines (“mixed”), depending on your club tier: four (4) bottles; or six (6) bottles; per Club Shipment. The price of each release varies but is always equal to the retail sales price of the wines in the release less the Club Chandon savings associated with your club tier (see chart & pricing below).  Prices average approximately between $220-$280, depending on the release and your club tier. Wines are at a discounted bundle price, plus applicable shipping, and taxes. The maximum price of each Club Shipment will not exceed approximately $260 and $310 depending on the release, tier, and number of bottles. All prices are before taxes and shipping are added.

CLUB TIERS AT A GLANCE: †

Please see below Club Tier Options for more details about Membership Types and Benefits:

†” Club Tiers at a Glance” chart provided only for convenience.  All portions of the chart are subject to the rest of the terms stated in this document.  

Club Chandon may, in its sole discretion and subject to availability, include additional bottles of wine and merchandise at any time as a part of its club benefits program, which is included in the club benefits purchase price, to any active members who have received a minimum of two consecutive shipments. Consumers must be an active club member to qualify for the benefit. Additionally, Chandon reserves the right to discontinue such benefits, or elect not to give them at any time and for any reason. You agree that you have no expectation or entitlement to any such benefit.

MINIMUM PURCHASE OBLIGATION: You must purchase a minimum of two (2) Club Shipments before canceling your membership. Please see our cancellation policy for more details. Customizable shipments will need to be equal or greater to the minimum average release price of each shipment based on your subscribed tier.  If customization exceeds average price threshold for your tier, you agree to pay the full customized order price.

CANCELLATION POLICY: After purchasing two (2) Club Shipments for Club Chandon, you may cancel your membership at any time by calling our customer service team or emailing us (see “HOW TO CANCEL” below).

You must cancel five (5) or more days before the first day of the upcoming Shipment Month to avoid being charged for that month. If you cancel after five (5) days prior to the first day of the Shipment Month, you will be charged for that Shipment Month and your cancellation will be effective thereafter.

MEMBERSHIP DETAILS AND POLICY

In addition to the four (4) Club Shipments a year, Club Chandon members will also receive the following benefits each year of membership (terms and conditions apply):

-             Complimentary Access to Winery & Club Lounge.  Active Club Chandon members are allowed, according to their club tier, a certain number of complimentary visits to the Chandon winery and club lounge in Yountville, California: 4 bottle shipment members are allowed six (6) complimentary visits and 6 bottle shipment members are allowed twelve (12) complimentary visits. With each allowed complimentary visit, you will have the option of selecting either: 1) a complimentary tasting flight of wines selected by Chandon (“Complimentary Wine Tasting Flight”); or 2) a complimentary glass of wine from the menu offered on the day of your visit (“Complimentary Glass of Wine”). 4 bottle shipment and 6 bottle shipment members may bring one (1) guest (2 people total, including you and your guest) per complimentary visit.

-             Tastings notes and information included with the wines in every shipment;

-             Savings depending on the wine club tier on wine and merchandise (10% for 4 bottle shipment members, and 20% for 6 bottle shipment members, at the winery and at Chandon.com.  Up to 20% savings on experiences at the winery, for up to 2 people depending on member tier (10% for 4 bottle shipment members, and 20% for 6 bottle shipment members.  *Savings not applicable to The Epicurean Experience.

-             Additional Savings depending on the wine club tier (20% for 4 bottle shipment membership, and 30% for 6 bottle shipment membership, when re-ordering wine within 60 days of current club release month.

-              Fully customizable wine shipments, subject to availability and the selection offered.

SHIPPING TERMS AND CONDITIONS

We comply with the laws of each state regarding shipment of wine direct to consumers. We will act to arrange shipments direct to consumers only to the following states and only in the quantities permitted by the laws of such states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IA, IL, IN, KS, LA, MA, MD, ME, MI, MN*, MT, MO, NE, NH, NV, NM, NC, ND, NY, OH, OR, PA, SC, SD, TN, TX, VA, VT, WA, WV, WI, WY*. New states are opening for direct shipping, so please check with us to see if we now ship to your state. * States not eligible for double shipments.

Prior to each Club Chandon release, we will contact you via email to provide you with the selection of wines included in your release. Each membership tier and wine club release are fully customizable within the selection provided. You may add to or change wines in your release at that time. If you choose to have your wines shipped, we will confirm your shipping address and provide the shipping date. If you choose to pick up your wines at the winery, we will confirm the release date for pickup. It’s that easy!

All wines are sold in California and the ownership transfers to the buyer in California. We make no representation as to the legal rights of anyone to ship or import wines into any state outside California. The buyer is solely responsible for the shipment of wines. If you want the shipment to go to one of the states above, by placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order where you want it delivered.

Delivery will only be made to an adult, 21 or older, and signature is required. Additional charges will apply for returned or re-shipped packages.

Please note that it is your obligation to maintain any changes to your account, including billing information and the shipment address. Misdirected shipments and/or delivery changes will result in additional shipping charges.

WINERY PICK-UP POLICY

We do not accept substitution requests for wine club selections at the winery. Please make substitutions prior to the scheduled order placed date by going into Your Account online or contacting Club Chandon at 1+888 242-6366 opt.1 or via email at: talk-to-us@chandon.com.

If you choose to pick up your wines, they will be held at the winery for up to 30 days from the release date. If you do not pick up your wines within 30 days, we will automatically ship your wines to you and charge the credit card on the file for the entire order including applicable shipping fees and taxes.

PAYMENT TERMS

When a Club Shipment occurs, your authorized credit card or debit card will be charged the price of the wine, plus applicable shipping and taxes.

You agree that your credit card or debit card will be charged each Shipment Month until you cancel.

HOW TO CANCEL

To cancel, simply call us at 1-888-242-6366 Opt. 1 and ask to cancel.

You also may send an email asking to cancel to talk-to-us@chandon.com. Our team will immediately cancel your membership upon request. To generate a cancellation email, click here.

All cancellation requests are subject to the minimum purchase obligation and cancellation policy described above.

ADDITIONAL TERMS & CONDITIONS AND ARBITRATION PROVISION

Any dispute arising out of or relating to your participation in Club Chandon will be determined by final and binding arbitration on an individual basis, and you irrevocably waive any and all rights to class actions, other representative actions, and trial by jury or by any court, as set forth in detail in additional terms and conditions found on Chandon's website: Chandon.com

Chandon reserves the right to change, modify, or discontinue any Club Chandon membership format and benefits at any time with approximately 45 days advanced notice to you. 

We welcome you to Club Chandon and sincerely hope you enjoy your membership!

Cheers,

The Club Chandon Team